Arrival and Prices

• Tourist tax of € 3,80 for person and night excludes children under 13 years old. New: inclusive free access to the whole public transportation system of South Tyrol.
• Allergies and intollerances: on request, our chefs will prepare a menu suitable for those suffering from allergies or intolerances. It is necessary to communicate it in advance to be able to fully satisfy your needs. We only ask for a small supplement of €10.00, trusting in your understanding. We are not a certified hotel for allergies and intollerances.
• Price for bed and breakfast on request.
• Room rates with single occupancy on request.
• Price reduction of 20% off the half board price for the 3rd person and further people over 16 years, sharing the same room.
• Check in: from 2 p.m. Check out: until 11 a.m. Late check out on request and availability without the room and for the price of € 25,00 per person.
• Please inform us, if you arrive after 7 p.m.
• We make an effort to book the wished room or table number for you but we cannot guarantee reservations of special room/table numbers or floors. We cannot guarantee it 100%.

Pets

• Pets are allowed ONLY ON REQUEST (excluded Garden rooms, SPA Suites, Classic rooms). We charge € 20,00 smal and € 25,00 for bigger per day food excluded. With regard to the needs of all our guests, we have set a maximum dog contingent of dogs. This allows dog owners and non-dog owners to enjoy a relaxed holiday at ABINEA. For the respect of the other guests and for hygiene reasons, we ask you to respect the following rules:
• Please bring a blanket or basket, food and a muzzle with you (obligatory in every bus, train or cable car).
• Pets must always remain on a leash inside the hotel.
• Any use of bed linen and towels for the animal is prohibited.
• The owners are responsible for their animals.
• It is absolutely forbidden to let the animal climb on the beds, armchairs, chairs, tables, etc.
•  Animals don't have access to our restaurant, wellness area or the roof terrace. If you'd like to have your dog during your meals, please inform us before arriving and we'll book a table in our "Kaminstube" for you and your pet.
• We reserve the right to charge you for eventual harms or extra cleaning if necessary and caused by the pet. Thank you for your comprehension and the collaboration!

Deposit & Discounts 

• To confirm a booking we require a deposit of 30% of the total price.
• You can pay in cash in Euro. We also accept Visa, Eurocard, Mastercard.

• Children reduction: if sharing the same room with parents or 2 full payers (age on arrival day):
  • until 1 year with baby bed: -80%
  • from 2 to 5 years: -50%
  • from 6 to 15 years: -40%
  • 16 years and more: - 20%

Our cancellation policy:

• over 30 days before arrival the deposit will be refunded minus € 100,00 for secretary handling fee (a room).
• cancellations from 29 until 14 days before arrival are subject to payment of 30% of the full stay.
• cancellation less than 14 days before arrival are subject to payment of 100% of the full stay.
• The cancellation must be make by mail.
• Late arrivals and early departures incur in the payment of the full amount of the reservation.
• With a binding booking, you accept our cancellation conditions.

• Occasionally, something can happen before the start or during the stay. With our tripcancellation insurance you are financially covered. Should a booked stay at a hotel be delayed or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you to take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance. Click [here] to take your personal insurance.  

Cancellation SPA:

• We ask you to notify any changes or cancellations 24 h before the agreed date.
• In case of changes or cancellations at short notice, the treatment will be charged 100%.